Promotion & Discounts FAQ

PROMOTIONAL CODES & DISCOUNT FAQ

Q: Can I apply additional discounts to items that are already marked as promotional discount items?
A: No, additional discounts cannot be applied to items already designated as promotional discount items. These items are offered at the lowest price available and are not eligible for further reductions.

Q: What is the return policy for promotional discount items?
A: Promotional discount items can only be returned for an exchange or store credit. Unfortunately, we are unable to provide refunds for these items as part of our policy on promotional sales.

Q: Is there a fee associated with exchanging a promotional discount item? 
A: Yes, there is a handling fee of $10 for exchanges involving promotional discount items. This fee helps cover the administrative costs associated with processing your exchange.

Q: Can I exchange a promotional discount item for a different product?  
A: Yes, you may exchange a promotional discount item for another product of equal or greater value. Please note that the $10 handling fee will apply to all exchanges.

Q: Do you honor price changes after a sale has ended?  
A: No, we do not honor price changes once a sale has concluded. All prices are considered final after the sale period ends, and no adjustments will be made for prior or future discounts.

Q: Are promotional discount items eligible for shipping promotions? 
A: No, promotional discount items are not eligible for any shipping promotions or free shipping offers. Shipping fees will apply as per our standard rates.

Q: How can I find out which items are currently on promotional discount? 
A: You can find a list of all items currently on promotional discount by visiting the "Sales" section on our website. This section is regularly updated to reflect current promotions.

Q: Can I combine promotional discount items with other offers in my order?  
A: No, promotional discount items cannot be combined with other offers or discounts during checkout. Each promotional item is priced to provide the best value independently.